AI agentIdea

Course enquiry replies

Enquiries from students and parents get a reply drafted from your course details, for staff to approve.

What changes

Today

Enquiries arrive by email, website form and chat. Staff look up course dates and fees, then type much the same answer again, often after hours.

With the agent

The agent reads the enquiry, finds the matching course in your approved course details and drafts a friendly reply. If it cannot find an answer, it passes the question to staff.

How it works

  1. An enquiry comes in by email, form or chat.
  2. The agent finds the matching course in your approved course details.
  3. It drafts a reply, or hands the question to staff if it is unsure.
  4. A staff member edits and sends the reply.

Next step

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Automations deployed
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Kickoff to live
2 to 4 weeks
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