Case study

A weekly board report and release notes for a European software company

A European software company's weekly board report and customer release notes, written automatically.

Sector
A software company
Country
Europe
Status
Live

The problem

Someone pulled customer numbers from several tools and laid out the board report by hand. Every release needed customer notes written from a long list of work items.

What we built

A weekly board report and release notes, both written automatically. Both are live.

How it works

  1. Each week the system pulls deals, shipped work and usage into one section per customer, with charts.
  2. The team edits each customer's notes on a review page, and a designed PDF goes to the board.
  3. For a release, the agent sorts the work items into new features, fixes and internal-only work, then writes the customer notes.
  4. A product manager approves, and the support team publishes the help article by hand.

Where a person checks

The team edits each customer's notes before the board report goes out. For release notes, the product manager and then the support team check before customers see anything.

Next step

Seen one you want?We'll build it around your team.

Book a 30-minute call. We look at how your team works, pick where an agent helps first, and build it. You own what we build.

Automations deployed
100+
Live clients in
AU / SG / VN / ID
Kickoff to live
2 to 4 weeks
Code and data
Yours
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